ULT Web Returns
RETURNS
RETURN PROCESS:
- Using the form below, indicate items you would like to return.
- We will next issue you a Return Authorization Number (RMA).
- Return your items to the below address, clearly marking the outside of the package with your RMA.
- Securely repackage your merchandise. Cover or remove any original mailing address label or shipper barcodes from package
Please send your return to:
ATTN: ULT WEB RETURNS
15241 Transistor Ln
Huntington Beach, CA 92649
Ship your package with your choice of shipper. To ensure we receive your return/exchange, please request a tracking number and insurance from your shipper. We are not responsible for lost returns/exchanges with outside shippers.
We will ship the returned goods with your selected shipping method.
All returns may be subject to a restocking fee of ($7.00).
International return shipping is the responsibility of the customer and will be added to the restocking fee.
EXCHANGES:
Please note that we are only able to exchange items for a different color/size of the same item. Please place a new order for new item, and return the original item for a refund.
WARRANTY:
ULT warrantees all goods sold against workmanship and manufacturer's defects. We reserve the right to decline any warranty/return/exchange requests which are deemed to be the result of washing, abnormal/unexpected wear and tear, misuse or modifications from its original condition.
Please allow 2-3 weeks for processing of your request.