ORDER DEADLINE FOR DEC. 24TH DELIVERY: UPS GROUND - DEC. 17TH // & UPS 2ND DAY AIR & USPS FIRST CLASS, PRIORITY - DEC. 20TH

RETURNS

RETURN PROCESS: 

  1. Using the form below, indicate items you would like to return.
  2. We will next issue you a Return Authorization Number (RMA).
  3. Return your items to the below address, clearly marking the outside of the package with your RMA.
  4. Securely repackage your merchandise. Cover or remove any original mailing address label or shipper barcodes from package

Please send your return to:

ATTN: ULT WEB RETURNS
15241 Transistor Ln
Huntington Beach, CA 92649

Ship your package with your choice of shipper. To ensure we receive your return/exchange, please request a tracking number and insurance from your shipper. We are not responsible for lost returns/exchanges with outside shippers.

We will ship the returned goods with your selected shipping method.

All returns may be subject to a restocking fee of ($7.00).

International return shipping is the responsibility of the customer and will be added to the restocking fee.

EXCHANGES:
Please note that we are only able to exchange items for a different color/size of the same item. Please place a new order for new item, and return the original item for a refund.

WARRANTY:
ULT warrantees all goods sold against workmanship and manufacturer's defects. We reserve the right to decline any warranty/return/exchange requests which are deemed to be the result of washing, abnormal/unexpected wear and tear, misuse or modifications from its original condition.

Please allow 3-4 weeks for processing of your request.